1. Introduction

At FARMDOC.IN, a digital initiative by **Surashi Information Technology Pvt Ltd**, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or book consultations.

2. Information We Collect

• Personal Identifiable Information (PII): Name, email address, contact phone number, and transaction details.
• Medical Information: Doctor specialty selected, preferred timings, and consultation schedule logs.
• Technical Information: IP address, browser type, cookies, and usage metrics.

3. How We Use Your Information

We process your data to facilitate scheduling, settle consultation fee payouts, complete payment processing with Razorpay, send notifications, and improve website performance.

4. Payment Security

All online payments are securely processed by Razorpay. We do not store your credit card, debit card, or netbanking credentials on our servers. Razorpay processes all transactional details in compliance with PCI-DSS standards.

5. Sharing and Disclosure

We share booking details (patient name and phone number) with the respective doctor and pharmacy to enable check-in. We do not sell or lease your personal information to third parties for marketing purposes.

6. Your Rights

You have the right to request deletion of your account information, update inaccurate data, and opt-out of marketing communications by emailing us.